Real-Time Frustration Alerts
Klarion AI detects high frustration in active conversations and across recent account activity, then alerts the right people to intervene fast.
Built for Support, CS, and Product on the same source of truth.
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Tickets are a rich source of customer pain and needs. Klarion AI reads complete tickets and extracts all distinct Problems, Complaints, Help Requests, and Feature Requests inside each ticket. Multi-issue tickets don't distort your metrics, and you capture all accompanying feedback.
Tickets are a rich source of customer pain and needs. Klarion AI reads complete tickets and extracts all distinct Problems, Complaints, Help Requests, and Feature Requests inside each ticket. Multi-issue tickets don't distort your metrics, and you capture all accompanying feedback.
Extract and populate fields with key context and metadata using Klarion AI. You gain consistent data, and your agents gain time to help customers.
Visual heatmaps reveal where feedback clusters by topic or any segment (plan, region, product line) and type (Problem, Complaints, Help). Toggle between Volume and Frustration Intensity to separate "frequent" from "severe".
Visual heatmaps reveal where feedback clusters by topic or any segment (plan, region, product line) and type (Problem, Complaints, Help). Toggle between Volume and Frustration Intensity to separate "frequent" from "severe".
The share of feedback incidents that are High or Severe frustration. It's the fastest way to spot sharp edges and rising customer anger, even when ticket volume isn't huge.
The share of feedback incidents that are High or Severe frustration. It's the fastest way to spot sharp edges and rising customer anger, even when ticket volume isn't huge.
The share of feedback incidents that are High or Severe frustration. It's the fastest way to spot sharp edges and rising customer anger, even when ticket volume isn't huge.
One view shows frequency, trend, impacted customers, pain level, and revenue exposure.
Tickets are a rich source of customer pain and needs. Klarion AI reads complete tickets and extracts all distinct Problems, Complaints, Help Requests, and Feature Requests inside each ticket. Multi-issue tickets don't distort your metrics, and you capture all accompanying feedback.
Tickets are a rich source of customer pain and needs. Klarion AI reads complete tickets and extracts all distinct Problems, Complaints, Help Requests, and Feature Requests inside each ticket. Multi-issue tickets don't distort your metrics, and you capture all accompanying feedback.
Tickets are a rich source of customer pain and needs. Klarion AI reads complete tickets and extracts all distinct Problems, Complaints, Help Requests, and Feature Requests inside each ticket. Multi-issue tickets don't distort your metrics, and you capture all accompanying feedback.
An early-warning system that rolls up recent support activity and frustration signals, so you can spot accounts trending toward escalation or churn and intervene before renewals or expansions are at risk.
An early-warning system that rolls up recent support activity and frustration signals, so you can spot accounts trending toward escalation or churn and intervene before renewals or expansions are at risk.
An early-warning system that rolls up recent support activity and frustration signals, so you can spot accounts trending toward escalation or churn and intervene before renewals or expansions are at risk.
Klarion AI detects high frustration in active conversations and across recent account activity, then alerts the right people to intervene fast.
See how Klarion turns support conversations into executive-ready clarity. In one walkthrough, you’ll see hotspots, recurring issues, frustration alerts, and account-level risk views in action.
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