Basic

$0

No credit card required.

• Up to 1,000 most recent tickets analyzed when you connect
• Up to 200 tickets analyzed each month
• Zendesk & HubSpot integrations
• Heatmaps of trouble areas
• Repeating problems, complaints and help requests
• Issues prioritized by business impact
• Recommendations for fixes and improvements

Standard

Custom

Tailored to your support volume and team size.

Everything in Basic, plus:

• Unlimited tickets analyzed each month
• All integrations — Zendesk, HubSpot, Salesforce, Intercom, Freshdesk & more
• CRM integration for revenue metrics
• Account-level health scores for CSMs
• Custom field mapping & enrichment
• Dedicated customer success manager